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Gain real time hands-on experience on HDI Problem Management Professional issues

HDI Problem Management Professional Online Training

Gain real time hands-on experience on HDI Problem Management Professional issues

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Instructor-Led Online Training

  • 18 Hrs Training
  • Certified Trainer
  • Training Certificate
  • Lifetime Learning Access
$ 850
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Training Schedule
Start Date End Date No. of Hrs Time (IST) Day  
26 Aug 2017 10 Sep 2017 18 06:00 PM - 09:00 PM Sat, Sun
02 Sep 2017 17 Sep 2017 18 06:00 PM - 09:00 PM Sat, Sun
09 Sep 2017 24 Sep 2017 18 06:00 PM - 09:00 PM Sat, Sun

Schedule does not suit you, contact us now!    |    Want to take one-on-one training, contact us now!

Course Overview

The HDI Problem Management Professional is the ideal course for the IT professionals, whose work is inclined towards technical, managerial, or operational. HDI Problem Management Professional online course offered by Multisoft Virtual Academy has been designed in a way that it offers a complete enlightenment on the subject matter so that they would be able to perform well in the exam for gaining HDI Problem Management Professional certification. The training helps the candidates in dealing with all types of Project Management issue lies in their array of Work.

The training understanding service restoration is, in terms of incident and problem management, performing the reactive and the proactive problem management, prioritizing and categorizing problems, developing workarounds, etc.

HDI Problem Management Professional online training provides a chance to access the training modules anywhere, anytime and provides hands-on experience on the problem management. The training modules are based on the concepts, such as:  principles, and the best practices found in various ITSM frameworks, including ITIL, ISO/IEC 20000, and COBIT.

Course Contents

Course ContentDetailed Course Topics
  • IT Service Management
  • Service Restoration Overview
  • Problem Management
  • Roles and Responsibilities
  • Relationships
  • Root Cause Analysis (RCA) Techniques
  • Measuring Problem Management
  • Problem Management Road Map

Target Audience

  • Individuals who are preparing for the HDI Problem Management Professional certification exam
  • Individuals who are working or plan to work within problem management, whether in a technical, managerial, or operational role

Certification

The candidates will receive a training certificate after completing HDI Problem Management Professional online training.

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