Build Career Booster Combination of Courses & Save upto 40% - Get Details
Establish a strategic plan for IT Services to achieve business objectives with ITIL® Intermediate Service Strategy training!

ITIL® Intermediate Service Strategy (SS) Online Certification Training

Establish a strategic plan for IT Services to achieve business objectives with ITIL® Intermediate Service Strategy training!

     5331 Learners       Add to wishlist

Play Video

Instructor-Led Online Training

  • 16 Hrs Training
  • 2 Mock Tests
  • Experienced Trainer
  • Exam Preparation Tips
  • 24x7 e-Learning Access
  • Training Certificate
$ 520
ENROLL NOW
Training Schedule
Start Date End Date No. of Hrs Time (IST) Day  
29 Jul 2017 12 Aug 2017 16 06:00 PM - 09:00 PM Sat, Sun
12 Aug 2017 26 Aug 2017 16 06:00 PM - 09:00 PM Sat, Sun
19 Aug 2017 02 Sep 2017 16 06:00 PM - 09:00 PM Sat, Sun

Schedule does not suit you, contact us now!    |    Want to take one-on-one training, contact us now!

Course Overview

 ITIL®, currently in its third version, is one of the world’s most extensively used IT service management frameworks. It defines best practices for the service industry.

ITIL® Service Lifecycle category of the ITIL® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including ’Managing Across the Lifecycle’. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL® Expert and Master levels in IT Service Management.

Course Contents

Course ContentDetailed Course Topics
  • Introduction to Service Strategy
  • Service Management as a Practice
  • Service Strategy Principles
  • Service Strategy Processes
  • Governance
  • Organizing for Service Strategy
  • Technology Considerations
  • Implementing Service Strategy
  • Service Strategy Challenges, Critical Success Factors and Risks
  • Exam Preparation

Target Audience

  • Individuals with a certain number of credits from Foundation and Practitioner level of ITIL® qualification scheme
  • Individuals working in areas related to IT management, IT Finance Management, and Supplier Relationship Management
  • Professionals working as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers and ITSM® (IT Service Management) Trainers
  • ITIL® Foundation certified candidates aiming for higher levels in ITIL®

Certification

  • After completing the ITIL® Intermediate Service Strategy training, candidates are eligible to appear for the Service Strategy Examination by AXELOS®, Global Partner Programme.

Send us a Query

Capcha

I agree to be contacted via e-mail.

Related Courses

Combo Offers

ITIL® Intermediate Service Strategy (SS) Online Certification Training
Rated 4/5 based on 5331 votes 5331 reviews

Get in Touch

Follow Us

We Accept Online Payments

Online Registration

Subscribe to our Newsletter

Find us on

Online Registration

Contact Us

Capcha

I agree to be contacted via e-mail.