ITIL® Intermediate Service Strategy (SS) Online Certification Training

Establish a strategic plan for IT Services to achieve business objectives with ITIL® Intermediate Service Strategy training!

Training Schedule

Start Date	End Date	No. of Hrs	Time (IST)	Day
27 May 2017	10 Jun 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
03 Jun 2017	18 Jun 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
17 Jun 2017	02 Jul 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
Schedule does not suit you, contact us now! \| Want to take one-on-one training, contact us now!

Course Overview

Â ITIL^®, currently in its third version, is one of the worldâ€™s most extensively used IT service management frameworks. It defines best practices for the service industry.

ITIL^® Service Lifecycle category of the ITIL^® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL^® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL^® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including â€™Managing Across the Lifecycleâ€™. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL^® Expert and Master levels in IT Service Management.

Course Contents

Detailed Course Topics

Introduction to Service Strategy
Service Management as a Practice
Service Strategy Principles
Service Strategy Processes
Governance
Organizing for Service Strategy
Technology Considerations
Implementing Service Strategy
Service Strategy Challenges, Critical Success Factors and Risks
Exam Preparation

Target Audience

Individuals with a certain number of credits from Foundation and Practitioner level of ITIL^® qualification scheme
Individuals working in areas related to IT management, IT Finance Management, and Supplier Relationship Management
Professionals working as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers and ITSM^® (IT Service Management) Trainers
ITIL^® Foundation certified candidates aiming for higher levels in ITIL^®

Certification

After completing the ITIL^® Intermediate Service Strategy training, candidates are eligible to appear for the Service Strategy Examination by AXELOS^®, Global Partner Programme.

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