ITIL® Intermediate Service Strategy (SS) Online Certification Training

Establish a strategic plan for IT Services to achieve business objectives with ITIL® Intermediate Service Strategy training!

Training Schedule

Start Date	End Date	No. of Hrs	Time (IST)	Day
30 Sep 2017	14 Oct 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
07 Oct 2017	21 Oct 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
21 Oct 2017	04 Nov 2017	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
Schedule does not suit you, contact us now! \| Want to take one-on-one training, contact us now!

Course Overview

Â ITIL^®, currently in its third version, is one of the worldâ€™s most extensively used IT service management frameworks. It defines best practices for the service industry.

ITIL^® Service Lifecycle category of the ITIL^® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL^® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL^® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including â€™Managing Across the Lifecycleâ€™. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL^® Expert and Master levels in IT Service Management.

Course Contents

Detailed Course Topics

Introduction to Service Strategy
Service Management as a Practice
Service Strategy Principles
Service Strategy Processes
Governance
Organizing for Service Strategy
Technology Considerations
Implementing Service Strategy
Service Strategy Challenges, Critical Success Factors and Risks
Exam Preparation

Target Audience

Individuals with a certain number of credits from Foundation and Practitioner level of ITIL^® qualification scheme
Individuals working in areas related to IT management, IT Finance Management, and Supplier Relationship Management
Professionals working as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers and ITSM^® (IT Service Management) Trainers
ITIL^® Foundation certified candidates aiming for higher levels in ITIL^®

Certification

After completing the ITIL^® Intermediate Service Strategy training, candidates are eligible to appear for the Service Strategy Examination by AXELOS^®, Global Partner Programme.

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Excellent training, make focused on clear understanding to the students, I thoroughly enjoyed the training.

Lalit Bhatt, India

The trainer is very good with both theoretical and practical aspects of the Subject and able to clearing the Individual doubts.

Rajeev Mittal, India

The compilation of the knowledge of ITIL foundation is very appreciable and the teaching environment is also supportive. The trainer provided a good understanding in the ITIL foundation online training and answered the questions aptly.

Davinder Singh , India

The knowledge about the course and ITIL online training was great and I felt the sessions were very interactive. The content is also very good.

Mukesh Kumar, India

The training is ITIL foundation online training is very helpful and informative.

Ravi Bhardwaj, India

The training was compelling in a variety of formal and casual presentation by giving real time examples. The Trainer has effectively communicated, both inside and outside the ITIL foundation point and on complex topics. I might want to thank the whole MVA group for the support and help amid ITIL foundation training sessions.

Thank you Multisoft !!!

GILLES NGOH NKELLE, CANADA

Choosing Multisoft for ITIL Foundation was really worth, because all the teaching and non teaching staffs were very cooperative and helped the candidates in learning the subject matter in a friendly manner. All the fundamental concepts and terminology of ITIL Service Lifecycle were taught very efficiently by the trainer; the techniques of today’s business requirement have been introduced and explained efficiently and the result amazingly shown in their performance in the workplace after getting trained. We are really thankful to the entire team for completing the training on time and providing intelligence by going out of the box. Wishing Best Wishes to Multisoft.

Spice Digital,