Splunk IT Service Intelligence (ITSI) Training

The Splunk IT Service Intelligence (ITSI) Training by Multisoft Virtual Academy is a specialized course designed for IT professionals aiming to enhance their capabilities in data-driven IT operations. ITSI, a powerful platform within Splunk, enables users to monitor and analyze service health, detect anomalies, and proactively manage IT incidents. Through this training, participants will gain hands-on expertise in leveraging ITSI’s features, such as KPI-based health scores, service-level monitoring, and predictive analytics, to transform complex IT data into meaningful, actionable insights. This course covers essential topics including ITSI architecture, service modeling, KPI creation, and managing IT incidents. By learning to create and monitor Key Performance Indicators (KPIs) tied to business and technical services, participants can visualize critical issues in real time, set automated alerts, and proactively address system disruptions. Through expert-led sessions and practical exercises, learners acquire the skills needed to streamline incident response, optimize resource allocation, and improve overall IT service delivery.

Ideal for IT operations managers, incident response teams, and data analysts, this Splunk ITSI training equips participants with the knowledge to drive efficient, data-backed decisions and enhance organizational service performance. Join Multisoft Virtual Academy’s course to harness the full potential of Splunk ITSI and elevate your IT management capabilities.