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ServiceNow: Telecommunications, Media, and Technology Essentials Course

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Enhance your industry skills with ServiceNow: Telecommunications, Media, and Technology Essentials at Multisoft Virtual Academy. Gain expert insights and practical knowledge to navigate the challenges of these fast-evolving sectors. Start your transformation journey in telecommunications and media today!

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Instructor-led Training Live Online Classes

Suitable batches for you

22 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun
28 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun
29 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 550

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Instructor-led Training Live Online Classes

22 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun
28 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun
29 Dec 2024	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 550

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 550

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Instructor-Led Online Training Parameters

Course Highlights

Duration: 24 Hrs
Subject Matter Expert
After Training Support
Lifetime E-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Training Course Syllabus

Curriculum Designed by Experts

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The ServiceNow: Telecommunications, Media, and Technology Essentials course offered by Multisoft Virtual Academy is meticulously designed to empower professionals operating in these dynamic industries. This comprehensive training provides an in-depth understanding of ServiceNow's powerful capabilities specifically tailored to meet the unique challenges of the telecommunications, media, and technology sectors. Participants will learn how to utilize ServiceNow to streamline operations, enhance customer service, and drive digital transformation. The curriculum covers a range of critical topics, including managing and automating workflows, integrating various communication channels, and leveraging data analytics to make informed decisions. Practical examples and real-world case studies ensure that learners can apply their knowledge immediately to real-life scenarios.

This course is ideal for IT professionals, project managers, and any individual involved in the operations and management within these sectors looking to enhance their technical skills and strategic insights. By the end of the training, participants will have a robust understanding of how to effectively deploy ServiceNow solutions to optimize business processes, improve service delivery, and ultimately, contribute to their organization’s success in the competitive landscapes of telecommunications, media, and technology.

The ServiceNow: Telecommunications, Media, and Technology Essentials training equips participants with the skills to leverage ServiceNow in optimizing telecom operations, enhancing customer service, and managing technology effectively. This course offers practical insights and expert guidance tailored to the telecom industry's specific needs.

Telecommunications, Media, and Technology Overview
TMT Service Management
Service Management for Telecommunications, Media, and Technology

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Service Bridge
Service Bridge for Telecommunications, Media, and Technology

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Proactive Service Experience
Proactive Service Experience Workflows

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Order Management for Telecommunications, Media, and Technology
Lab Instance Help
Lab Documents and Supporting Files
Utah New Features
Order Management Overview

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Specification Relationship
Decomposition Rules
Mapping Specification with CI Class using category
Functional Flows
Catalog Versioning
Product Catalog Demonstration
Enhanced Product Catalog Experience

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Order Capture and Fulfillment
Order Capture Demonstration
Orchestration Plan UI

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Horizontal Relationships
Compatibility Rule Demonstration
Staggered Decomposition

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Quantity Support
Attribute Propagation
Workflow Management
Order Lifecycle
Order Priority
Fallout Management
In-Flight Order Change

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Technical Service Qualification
OMT Rest API

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Accreditation Exam
K23 Order Management Lab
Additional Information

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Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Training Description

Learn how ServiceNow can be utilized to streamline operations, enhance customer service, and manage workflows specifically in the telecommunications, media, and technology sectors.
Develop skills in configuring and managing the ServiceNow platform to support telecom-specific processes such as network operations, service management, and customer relationship management.
Apply knowledge through practical exercises and real-world case studies to ensure understanding of how to integrate ServiceNow solutions into daily business operations.
Gain insights into current trends and challenges in the telecom industry, and understand how ServiceNow can be used to address these challenges effectively.
Acquire the expertise to strategically implement ServiceNow to drive innovation, efficiency, and competitive advantage in the telecommunications, media, and technology sectors.

Telecom Professionals
IT Managers in the Telecom Sector
ServiceNow Administrators and Developers
Customer Service Managers in Telecom
Network Operations Personnel
Technology Consultants specializing in Telecom
Media and Technology Managers

Familiarity with the core functionalities and interface of the ServiceNow platform.
Some practical experience or understanding of telecom operations and challenges.

Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

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Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

Lifetime Access

Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

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Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Training FAQ's

The training includes practical exercises, real-world case studies, and live project work to ensure participants can apply their learning effectively in their professional roles.

Yes, Multisoft Virtual Academy provides technical support throughout the duration of the course to assist participants with any technical issues or queries they may have.

Training sessions can be conducted online and can be altered depending on the course offering and participant preferences.

Participants will learn how to efficiently utilize ServiceNow to manage workflows, automate processes, integrate communication channels, and use analytics for data-driven decision-making. The course also covers specific applications of ServiceNow in handling industry-specific challenges.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206