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Servicenow Customer Service Management Fundamentals Online Training

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Multisoft Virtual Academy is a big name in the world of instructor-led training. It is actively engaged in providing online courses for a plethora of technologies, including ServiceNow Customer Service Management Fundamentals. This course is designed to provide the overall knowledge required to configure and use the ServiceNow Customer Service Management application. It is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application.

In its successful completion, the aspirants will be able to place the Customer Service Management application and its related applications in the ServiceNow platform. You will be able to work with Knowledge Base, Service Catalog,  Service Portal, and other key process applications. We have a ServiceNow expert team that is delivering instructor-led training for ServiceNow Customer Service Management Fundamentals (CSM) Online Training. We are also promised to give amazing discounts to the aspirants of this course.

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Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
09 Jul 2022 16 06:00 PM - 09:00 PM Sat, Sun
23 Jul 2022 16 06:00 PM - 09:00 PM Sat, Sun
06 Aug 2022 16 06:00 PM - 09:00 PM Sat, Sun
20 Aug 2022 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 350

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Want to take one-on-one training?

Instructor-Led Online Training

  • 16 Hrs. Instructor-led Online Training
  • Recorded Videos after Training
  • Digital Learning Material
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • Lifetime e-Learning Access

Course Price At

$ 350

Enroll Now

Servicenow Customer Service Management Fundamentals Course Overview

Multisoft Virtual Academy is a big name in the world of instructor-led training. It is actively engaged in providing online courses for a plethora of technologies, including ServiceNow Customer Service Management Fundamentals. This course is designed to provide the overall knowledge required to configure and use the ServiceNow Customer Service Management application. It is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application.

In its successful completion, the aspirants will be able to place the Customer Service Management application and its related applications in the ServiceNow platform. You will be able to work with Knowledge Base, Service Catalog,  Service Portal, and other key process applications. We have a ServiceNow expert team that is delivering instructor-led training for ServiceNow Customer Service Management Fundamentals (CSM) Online Training. We are also promised to give amazing discounts to the aspirants of this course.

Servicenow Customer Service Management Fundamentals Course Content

  • Module 1: User Interface & Navigation
  • Module 2: Collaboration
  • Module 3: Database Administration
  • Module 4: Self-Service & Process Automation
  • Module 4: Introduction to Development
  • Module 6: Capstone Project

Servicenow Customer Service Management Fundamentals Course Prerequisite

None

Target Audience

The ServiceNow Customer Service Management Fundamentals (CSM) Online Training is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application. 

Servicenow Customer Service Management Fundamentals course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
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