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Servicenow Customer Service Management Fundamentals Online Training

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Multisoft Virtual Academy is a big name in the world of instructor-led training. The ServiceNow Customer Service Management Fundamentals (CSM) Online Training is designed to prepare the aspirants with the ServiceNow Customer Service Management application's configuration and usage.

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Instructor-led Training Live Online Classes

Suitable batches for you

	05 Jul 2025	16	06:00 PM - 09:00 PM	Sat, Sun
	06 Jul 2025	16	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 350

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Instructor-led Training Live Online Classes

	05 Jul 2025	16	06:00 PM - 09:00 PM	Sat, Sun
	06 Jul 2025	16	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 350

Enroll Now

Secure Transaction

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 350

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Talk to our training advisor

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Phone Number*

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Build Your Own Schedule

Instructor-Led Online Training Parameters

Course Highlights

Duration: 16 Hrs.
Subject Matter Expert
After Training Support
Lifetime E-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

Servicenow Customer Service Management Fundamentals (CSM) Training Course Overview

Multisoft Virtual Academy is a big name in the world of instructor-led training. It is actively engaged in providing online courses for a plethora of technologies, including ServiceNow Customer Service Management Fundamentals. This course is designed to provide the overall knowledge required to configure and use the ServiceNow Customer Service Management application. It is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application.

In its successful completion, the aspirants will be able to place the Customer Service Management application and its related applications in the ServiceNow platform. You will be able to work with Knowledge Base, Service Catalog, Service Portal, and other key process applications. We have a ServiceNow expert team that is delivering instructor-led training for ServiceNow Customer Service Management Fundamentals (CSM) Online Training. We are also promised to give amazing discounts to the aspirants of this course.

Servicenow Customer Service Management Fundamentals (CSM) Training Course Content

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Module 1: User Interface & Navigation
Module 2: Collaboration
Module 3: Database Administration
Module 4: Self-Service & Process Automation
Module 4: Introduction to Development
Module 6: Capstone Project

Servicenow Customer Service Management Fundamentals (CSM) Training Course Prerequisite

None

Target Audience

The ServiceNow Customer Service Management Fundamentals (CSM) Online Training is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application.

Free Servicenow Customer Service Management Fundamentals (CSM) Training Assessment

Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.

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Servicenow Customer Service Management Fundamentals (CSM) Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.