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Servicenow Customer Service Management Fundamentals Online Training

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Multisoft Virtual Academy is a big name in the world of instructor-led training. The ServiceNow Customer Service Management Fundamentals (CSM) Online Training is designed to prepare the aspirants with the ServiceNow Customer Service Management application's configuration and usage.

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Instructor-led Training Live Online Classes

Suitable batches for you

23 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
24 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
30 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
01 Dec 2024 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 350

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Instructor-led Training Live Online Classes

23 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
24 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
30 Nov 2024 16 06:00 PM - 09:00 PM Sat, Sun
01 Dec 2024 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 350

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 350

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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 16 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Lifetime E-Learning Access
  • Recorded Sessions
  • Free Online Assessments
One to One training One to One Training

Servicenow Customer Service Management Fundamentals (CSM) Training Course Overview

Multisoft Virtual Academy is a big name in the world of instructor-led training. It is actively engaged in providing online courses for a plethora of technologies, including ServiceNow Customer Service Management Fundamentals. This course is designed to provide the overall knowledge required to configure and use the ServiceNow Customer Service Management application. It is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application.

In its successful completion, the aspirants will be able to place the Customer Service Management application and its related applications in the ServiceNow platform. You will be able to work with Knowledge Base, Service Catalog,  Service Portal, and other key process applications. We have a ServiceNow expert team that is delivering instructor-led training for ServiceNow Customer Service Management Fundamentals (CSM) Online Training. We are also promised to give amazing discounts to the aspirants of this course.

Servicenow Customer Service Management Fundamentals (CSM) Training Course Content

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  • Module 1: User Interface & Navigation
  • Module 2: Collaboration
  • Module 3: Database Administration
  • Module 4: Self-Service & Process Automation
  • Module 4: Introduction to Development
  • Module 6: Capstone Project

Servicenow Customer Service Management Fundamentals (CSM) Training Course Prerequisite

None

Target Audience

The ServiceNow Customer Service Management Fundamentals (CSM) Online Training is ideal for the functional administrators who are responsible for configuring and administering the Customer Service Management application. 

Free Servicenow Customer Service Management Fundamentals (CSM) Training Assessment

Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.

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Servicenow Customer Service Management Fundamentals (CSM) Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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Servicenow Customer Service Management Fundamentals (CSM) Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

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  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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