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ServiceNow Performance Analytics (PA) Fundamentals Training

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Elevate your skills with ServiceNow Performance Analytics Fundamentals training at Multisoft Virtual Academy. Master data analysis and visualization in ServiceNow, enhancing your decision-making and operational capabilities. Perfect for IT professionals. Start your journey towards becoming a ServiceNow analytics expert today!

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

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Duration: 24 Hrs
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ServiceNow Performance Analytics (PA) Fundamentals Training Course Syllabus

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The ServiceNow Performance Analytics (PA) Fundamentals training offered by Multisoft Virtual Academy is designed to equip IT professionals with the skills necessary to effectively utilize ServiceNow's analytics tools to drive business performance. Throughout this course, participants will learn how to apply data analytics principles within the ServiceNow environment to analyze performance, spot trends, and make data-driven decisions that improve operational efficiencies. This comprehensive training covers the key components of ServiceNow Performance Analytics, including data collection, indicator configuration, and dashboard creation. Trainees will gain hands-on experience in building and interpreting Performance Analytics widgets and dashboards that present complex analysis in an easy-to-understand format. This will enable them to provide actionable insights that support strategic business objectives.

Participants will also explore how to use Performance Analytics to manage and improve service levels through real-time, data-driven insights. By the end of the course, attendees will be proficient in navigating the Performance Analytics application, managing data sources, and customizing reports to align with specific organizational needs, thus becoming invaluable assets in their roles as IT and data analysts within their organizations.

ServiceNow Performance Analytics (PA) Fundamentals training is a specialized course designed to teach participants how to utilize ServiceNow's analytics tools to transform data into actionable insights. It covers data collection, KPI development, dashboard creation, and predictive analytics, enabling professionals to enhance service management efficiency and effectiveness through informed, data-driven decisions.

Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
Explore the Platform Analytics data structure
Manage Platform Analytics Roles
Generate Automated Indicators
Build Formula Indicators
Construct Breakdowns, Elements Filters, and Bucket Groups
Set up Data Collector Jobs
Work with Dashboards and Data Visualizations

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ServiceNow Performance Analytics (PA) Fundamentals Training Description

Learn the core concepts and functionalities of ServiceNow Performance Analytics.
Gain skills in collecting and managing data within ServiceNow to ensure quality analytics.
Develop and define key performance indicators (KPIs) that are crucial for monitoring and enhancing service delivery.
Acquire the ability to create interactive dashboards that visualize data effectively, providing actionable insights at a glance.
Explore advanced analytical techniques to interpret and utilize data in making strategic decisions.
Understand how to apply predictive analytics for forecasting and improving service management practices.

IT Professionals
Service Managers
Data Analysts
Performance Analysts
Business Analysts
IT Support Staff
ServiceNow Administrators and Developers
Quality Assurance Specialists
Project Managers

Familiarity with the ServiceNow platform and its core functions.
Prior experience or knowledge of ITSM processes and practices.

ServiceNow Performance Analytics (PA) Fundamentals Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

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ServiceNow Performance Analytics (PA) Fundamentals Corporate Training Certification

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Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

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ServiceNow Performance Analytics (PA) Fundamentals Training FAQ's

Yes, Multisoft Virtual Academy offers the option to attend this training online, accommodating participants from various locations.

Completing this training enhances your ability to use data to drive improvements in IT service delivery, increases operational efficiency, and prepares you for roles requiring analytical expertise within the ServiceNow ecosystem.

Typically, online training sessions will require you to have a computer with internet access. Specific requirements, including any software installations, will be provided by Multisoft Systems prior to the start of the course.

You will learn how to use ServiceNow Performance Analytics tools to collect data, set up indicators, create dashboards, and generate actionable insights from your data to drive decision-making and operational improvements.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206