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Curriculum Designed by Experts

Multisoft Virtual Academy offers Certified Software Asset Manager (CSAM) Corporate Training designed to equip your teams with the knowledge and skills required to manage software assets strategically. This training helps professionals understand the life cycle of software assets and how to align software asset management (SAM) with business goals.
Our expert-led live sessions and real-time case studies ensure that your workforce gains practical insights into compliance, cost control, license management, and risk mitigation. Whether you’re a software asset manager, IT professional, or procurement specialist, this course enhances your team’s capability to make informed decisions and maintain regulatory compliance.
The Certified Software Asset Manager (CSAM) Course offered by Multisoft Virtual Academy is a comprehensive program designed to equip professionals with the knowledge and skills required to excel in the field of Software Asset Management (SAM).
- International association of IT Asset Managers (IAITAM)
- 12 Key Process Areas (KPAs) in Certified Mobile Asset Management
- IT Asset Management as a Profession
- Exercises: Communication Styles Assessment & KPAs Assessment

- Communication
- Education
- Policy Management

- Using Software to the Letter of the Law
- You Don’t Own the Software; You Just Own the Right to Use it
- You Are Being Monitored

- How to prepare for a compliance event
- What documents are needed for compliance?
- Due diligence needed to build a compliance process
- Quiz: Compliance Requirements for Software

- Adhoc and Chaotic SAM
- Audit Letters
- Responding to an Audit Letter
- Preparing for the Dreaded Audit Letter

- License Management Processes
- License Document Management
- License Types
- Quiz: Being Proactive

- Tools for SAM
- Enable Predictability in Outcomes
- Choosing the Right Tool
- What Tools Can Do You

- Starting with the Request
- Standards versus Non-standards
- More Acquisition Best Practice

- Benefits of SAM
- Savings Opportunities
- Analytical SAM
- Exercise: How Does Software Get Into Your Organization?

- Creating Terms Favorable to your Organization
- Setting the Legal Standard for Software
- What to do if You Can’t Negotiate

- Understanding License Agreements
- Must have Terms and Conditions
- Working with Lawyers

- Why are documents so important?
- The Lifecycle of SAM Documents
- Documentation as an IT Asset
- Exercise: Where is Your Documentation?

- Vendor Management Processes
- Vendor Management Roles and Policies
- Advantages to Managing Your Vendors

- Vendor Offerings and Removal
- What You and the Hardware Asset Manager Have in Common
- Collecting Feedback on Your Vendors

- Why Use Project Management with SAM
- Project Management Offices (PMO) and SAM
- Project Planning Approaches
- Quiz: Project Management

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We are happy to help you 24/7Multisoft Corporate Training Features
Outcome centric learning solutions to meet changing skill-demand of your organizationWide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free Certified Software Asset Manager (CSAM) Corporate Training Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
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Certified Software Asset Manager (CSAM) Corporate Training Certification
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