Trusted by enterprises across the globe
Designed for all your training needs
Flexible On-Demand Group Learning
Flexible, corporate learning for groups, accessible anytime, anywhere.
Instructor-Led Live, Online Training
Real-time, interactive classes taught by SME via web conferencing.
Independent Self-Paced Learning
Individual learning at your own speed, with access to digital materials.
Customized On-Site Training
Customized, face-to-face training sessions delivered at your location.
Curriculum Designed by Experts
DOWNLOAD CURRICULUMThe Salesforce Financial Services Cloud (FSC) Corporate Training Course by Multisoft Virtual Academy is designed to equip professionals with the skills to leverage Salesforce’s powerful tools for the financial services industry. This comprehensive training covers key FSC features such as client management, financial account management, and personalized customer service. Participants will learn to optimize workflows, manage data, and enhance client relationships using Salesforce’s cloud-based platform. Ideal for financial service professionals, this course enhances proficiency in leveraging Salesforce for financial advising, wealth management, and banking, while preparing you for certification and real-world applications.
Salesforce Financial Services Cloud (FSC) is a platform specifically designed to cater to the needs of financial services professionals, institutions, and customers. It aids businesses in providing personalized experiences across various financial touchpoints, offering tools that cater to wealth management, banking, insurance, and more.
- What is Salesforce Financial Services Cloud?
- Key benefits and features of FSC.
- Overview of the FSC ecosystem.
- Setting up the FSC package.
- Navigating the FSC user interface.
- Familiarization with standard objects and customizations.
- Understanding the FSC data model (e.g., Financial Account, Household, Goals).
- Client and Household profiling.
- Managing Financial Accounts.
- Tracking Client Life Events.
- Relationship Groups and their significance.
- Household and Relationship views.
- Customizing relationship mapping.
- Setting and managing client goals.
- Integrating financial plans.
- Assessing client goal achievement.
- Using Action Plans and Checklists.
- Employing FSC calendars and events.
- Rollups, metrics, and other analytical tools.
- Overview of FSC for banking and insurance sectors.
- Managing loans, deposits, and policies.
- Creating and tracking claims.
- Overview of available integrations.
- Building custom integrations with other platforms.
- Leveraging Salesforce AppExchange for FSC extensions.
- Ensuring data privacy and security.
- Compliance tools and best practices.
- Field-level security and role hierarchies in FSC.
- Overview of Salesforce Einstein Analytics for FSC.
- Creating dashboards and custom reports.
- Leveraging analytics for improved decision-making.
- Customizing FSC with Lightning App Builder.
- Introduction to Apex and Visualforce for FSC.
- Best practices in customization and development.
- Best practices for ongoing FSC management.
- Case studies showcasing successful FSC implementations.
- The future of financial services on the Salesforce platform.
Free Career Counselling
We are happy to help you 24/7Multisoft Corporate Training Features
Outcome centric learning solutions to meet changing skill-demand of your organizationWide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free SAP is Retail Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
Try it NowSAP is Retail Training Certification
Related Courses
A Role Based Approach To Digital Skilling
A roadmap for readying key roles in your organization for business in the digital age.
Download Whitepaper