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Designed for all your training needs

Flexible On-Demand Group Learning
Flexible, corporate learning for groups, accessible anytime, anywhere.

Instructor-Led Live, Online Training
Real-time, interactive classes taught by SME via web conferencing.

Independent Self-Paced Learning
Individual learning at your own speed, with access to digital materials.

Customized On-Site Training
Customized, face-to-face training sessions delivered at your location.
Curriculum Designed by Experts

SAP C4C Technical Corporate Training offered by Multisoft Virtual Academy is designed to equip professionals with the essential skills to customize, configure, and extend the capabilities of SAP Cloud for Customer. This course is ideal for developers, consultants, and IT teams aiming to strengthen their expertise in SAP’s cloud-based CRM system.
Through our interactive, instructor-led sessions, participants will gain hands-on experience with SDK, ABSL scripting, UI enhancements, integration tools, and more. The course focuses on real-time use cases, ensuring your team becomes job-ready and confident in handling C4C technical aspects.
Whether your goal is to improve productivity, deliver customized client solutions, or streamline CRM processes—this training gives your team the tools they need for success.
SAP C4C Technical online training offered by Multisoft Virtual Academy imparts enlightenment on the end-to-end sales process flow and other essentials of SAP C4C platform that are important for aligning the organizations to the customers. The SAP C4C Technical online courses have been designed to provide a complete administrative of the organization, so that the candidates would be able to understand the functionalities, feed, shelf, tag, follow of C4C.
Topics
- System Landscape
- Tenant Landscape

- Log in with Initial User ID
- Create Service Agent
- Authorization to service agent- SAP C4C Training
- Lock initial User ID & Pwd

- Scoping
- Questionnaire

- Define Job definitions
- Create Employee
- Create Org Structure- SAP C4C Training
- Assign employee to org structure
- Define Division
- Define Distribution Channel

- Fine Tuning Activities of Account
- Fine Tuning Activities of Contact
- Fine Tuning fo General Business Partner- SAP C4C online training
- Duplicate Check of Business Partners in scoping and fine tunining

- Product Categories
- Material Number Ranges

- Base Price List
- Discount List
- Integration of Pricing with ECC/CRM

- Create incident
- Follow incident

- Marketing Lead
- Marketing Lead fine tuning
- Target Group
- Campaign
- Marketing Permissions

- Product List (Product Proposal)
- Opportunity
- Quotation- SAP C4C Training
- Sales Order
- Explain integration scenarios
- Territory Management

- Service Ticket
- Service Level Agreements
- Service Categories- SAP C4C Training
- Registered Products
- Warranties
- Installed Base
- Contract Templates
- Contracts- SAP C4C online course
- Maintenance plans

- Communication System
- Communication Arrangement
- Code List Mapping- SAP C4C Training
- ID Mapping for Integration
- Initial Load
- Monitoring
- Middleware Connectivity in ECC
- Ports in ECC- SAP C4C Online Training
- Partner Profile
- ALE Distribution Model

- Hide Field
- Make Field Visible
- Create New Field
- Mashup

- Create Business Role
- Assign user’s to business role
- Provide access to work centers- SAP C4C Training
- Restrict/Provide access to user’s based on fields

- Creation of Data Sources
- Creation of Reports
- Designing of Reports- SAP C4C Training
- Report assignment to Users
- Feed
- Shelf
- Tag
- Library
- Follow

- Mobile Intregation
- Outlook Intregation
- Approvals
- Workflow/Actions
- Migration Templates
- Go Live Activities

Free Career Counselling
We are happy to help you 24/7Multisoft Corporate Training Features
Outcome centric learning solutions to meet changing skill-demand of your organizationWide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free SAP C4C Technical Corporate Training Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
Try it Now
SAP C4C Technical Corporate Training Certification
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