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Curriculum Designed by Experts
DOWNLOAD CURRICULUMEnhance your organization’s decision-making and project execution with ServiceNow Strategic Portfolio Management (SPM) Corporate Training by Multisoft Virtual Academy. This comprehensive course equips professionals with the expertise to align investments with business objectives, optimize resources, and drive digital transformation. Learn to manage strategic portfolios, demand planning, and agile execution while leveraging ServiceNow’s powerful analytics and automation tools. Delivered by industry experts, this training is ideal for project managers, business leaders, and IT professionals seeking to maximize ROI. Gain hands-on experience through interactive sessions and real-world case studies. Empower your enterprise with smarter, data-driven portfolio management!
ServiceNow SPM, or Strategic Portfolio Management, is a set of tools and methodologies offered by ServiceNow to effectively plan, execute, and manage projects within an organization. It enables businesses to align projects with their strategic goals, optimize resource allocation, monitor progress, and make data-driven decisions, ultimately enhancing project efficiency and success.
- · Overview of ServiceNow as an IT Service Management (ITSM) and IT Portfolio Management platform
- · Introduction to Strategic Portfolio Management (SPM) concepts and its importance in IT decision-making
- · Familiarization with the ServiceNow platform interface and navigation
- · User roles and permissions in ServiceNow
- · Creating and configuring portfolios in ServiceNow
- · Defining portfolio objectives, goals, and KPIs
- · Managing demand requests and intake
- · Prioritizing and evaluating demand against portfolio objectives
- · Creating and managing projects and programs within the portfolio
- · Aligning projects and programs with organizational strategies
- · Resource allocation and capacity planning
- · Tracking resource utilization and availability
- · Managing budget allocations and financial forecasts for portfolio items
- · Cost tracking and financial reporting
- · Analyzing portfolio performance and health
- · Generating reports and dashboards to communicate portfolio insights
- · Identifying and managing risks and issues within the portfolio
- · Risk assessment and mitigation strategies
- · Managing changes to portfolio items
- · Change approval workflows and processes
- · Integration of SPM with other ServiceNow modules like IT Service Management (ITSM) and IT Asset Management (ITAM)
- · Leveraging data from different modules for portfolio decision-making
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Outcome centric learning solutions to meet changing skill-demand of your organizationWide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free ServiceNow Strategic Portfolio Management (SPM) Corporate Training Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
Try it NowServiceNow Strategic Portfolio Management (SPM) Corporate Training Certification
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