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SAP CRM Functional Online Certification Training

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Businesses are now working under a competitive environment and every organization has to keep a focus on its biggest asset i.e Customers. Hence, this gave a rise to the need of a software that can help the companies handle the Customer related data and this need was aptly satisfied by the SAP® CRM Functional software for an effective handling of the Customer Relationship Management (CRM).

Multisoft Virtual Academy avails the SAP CRM Functional online training course that will help the aspirants to earn the functional capabilities through learning various scenarios. Also, after the successful completion of the course, candidates will be able to work on the following:

  • Creating Business Partners
  • Business partner Grouping
  • Model Organization of CRM
  • Territory Management
  • Creating of Hierarchy and Category
  • Assigning Employee Hierarchy
  • Managing Business Activities
  • Partner Processing and Determination Procedure
  • Data flow in Business Transactions
  • External List Management
  • Customizing Opportunities
  • Handling Service Processes
  • Business Roles & Work Centers

The other courses that fall under the CRM category available from other vendors are covered in Microsoft Dynamics domain for getting a deep understanding of the CRM concepts.

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Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
09 Jul 2022 30 06:00 PM - 09:00 PM Sat, Sun
23 Jul 2022 30 06:00 PM - 09:00 PM Sat, Sun
06 Aug 2022 30 06:00 PM - 09:00 PM Sat, Sun
20 Aug 2022 30 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 590

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Schedule does not suit you?

Want to take one-on-one training?

Instructor-Led Online Training

  • Hands-on sessions
  • Lifetime E-Learning Access
  • 30 Hrs Training
  • Experienced Trainer
  • Hands-on sessions
  • Lifetime E-Learning Access

Course Price At

$ 590

Enroll Now

SAP CRM Functional Course Overview

Businesses are now working under a competitive environment and every organization has to keep a focus on its biggest asset i.e Customers. Hence, this gave a rise to the need of a software that can help the companies handle the Customer related data and this need was aptly satisfied by the SAP® CRM Functional software for an effective handling of the Customer Relationship Management (CRM).

Multisoft Virtual Academy avails the SAP CRM Functional online training course that will help the aspirants to earn the functional capabilities through learning various scenarios. Also, after the successful completion of the course, candidates will be able to work on the following:

  • Creating Business Partners
  • Business partner Grouping
  • Model Organization of CRM
  • Territory Management
  • Creating of Hierarchy and Category
  • Assigning Employee Hierarchy
  • Managing Business Activities
  • Partner Processing and Determination Procedure
  • Data flow in Business Transactions
  • External List Management
  • Customizing Opportunities
  • Handling Service Processes
  • Business Roles & Work Centers

The other courses that fall under the CRM category available from other vendors are covered in Microsoft Dynamics domain for getting a deep understanding of the CRM concepts.

SAP CRM Functional Course Content

  • Introduction
  • CRM Concepts
  • Organization Model
  • Territory Management
  • Product Master
  • Activity Management
  • Basic functions
  • Sales Transaction
  • Data Flow
  • Marketing Management
  • Lead Management
  • Sales Opportunity Management
  • Service
  • CRM Contact Channels
  • Terminology

Target Audience

The SAP® CRM Functional online training is best suited for the professionals or freshers:

  • Relationship managers
  • CRM executives
  • CRM heads
  • Loyalty managers
  • The ones dealing with business partners or are part of a marketing campaign

SAP CRM Functional course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
certificate-sample

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