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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

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MB-260 Microsoft Customer Data Platform Specialty Training in UK Course Syllabus

Curriculum Designed by Experts

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The Microsoft Customer Data Platform Specialty (MB-260) is a certification that validates expertise in managing and utilizing Microsoft's Dynamics 365 Customer Insights to create unified customer profiles. Specialists in this field harness these profiles to enhance customer engagements, implement data-driven marketing strategies, and ensure compliance with data governance standards, effectively optimizing business operations and boosting customer satisfaction.

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  • Import and transform data
  • Connect to data sources
  • Work with data
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  • Map data
  • Match data
  • Merge data
  • Find customers
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  • Explore Audience insights
  • Define relationships and activities
  • Work with measures
  • Work with segments
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  • Enrich data
  • Use predictions
  • Use machine learning models
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  • Export Customer Insights data
  • Use Customer Insights with Microsoft Power Platform
  • Display Customer Insights data in Dynamics 365 apps
  • More ways to extend Customer Insights
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MB-260 Microsoft Customer Data Platform Specialty Training in UK Description

  • Learn how to consolidate data from multiple sources into a cohesive, comprehensive view of customers.
  • Gain skills in analyzing customer data to derive actionable insights that can influence business strategies.
  • Develop expertise in using Microsoft Dynamics 365 tools to manage and utilize customer data effectively.
  • Equip participants with the knowledge to design and deliver personalized customer experiences based on data-driven decisions.
  • Understand data governance, compliance, and privacy standards relevant to customer data platforms.
  • Explore how artificial intelligence and analytics can be employed to predict customer behavior and improve marketing efforts.

  • Data Analysts
  • Marketing Professionals
  • Customer Relationship Managers
  • IT Professionals
  • Business Analysts
  • Data Scientists
  • CRM System Administrators
  • Project Managers involved in customer data projects

  • Familiarity with concepts related to data integration, storage, and management.
  • Knowledge of Dynamics 365 applications and their functionalities is beneficial.

MB-260 Microsoft Customer Data Platform Specialty Training in UK Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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MB-260 Microsoft Customer Data Platform Specialty in UK Corporate Training Certification

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MB-260 Microsoft Customer Data Platform Specialty Training in UK FAQ's

Acquiring the MB-260 certification can enhance your expertise in data platforms and customer insights, making you a valuable asset in roles that focus on data-driven decision making and customer relationship management.

Participants typically need a computer with internet access and possibly access to Microsoft Dynamics 365, although specific requirements will be provided upon registration.

Participants will learn how to consolidate various data sources to create a unified customer profile, apply AI and predictive analytics for deeper insights, and effectively manage and utilize customer data to drive business decisions and personalized customer experiences.

It's recommended that participants have a basic understanding of Microsoft Dynamics 365 and data management principles.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206

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