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28 Dec 2024 | 24 | 06:00 PM - 09:00 PM | Sat, Sun | |
29 Dec 2024 | 24 | 06:00 PM - 09:00 PM | Sat, Sun |
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28 Dec 2024 | 24 | 06:00 PM - 09:00 PM | Sat, Sun | |
29 Dec 2024 | 24 | 06:00 PM - 09:00 PM | Sat, Sun |
Course Price At
Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.
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Candidates who have attended the following training are eligible to enroll for Salesforce Sales Cloud training:
Salesforce Sales Cloud is a customer relationship management (CRM) platform that is designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
There are two types, business accounts and personal accounts. Business accounts store information about companies while personal accounts store data concerning individuals. Queries and account management can be done using this object.
The main difference between Sales Cloud and Service Cloud is that Sales Cloud helps streamline sales and marketing efforts, while Service Cloud helps support agents provide excellent customer service and resolve issues before they become a problem.
While Salesforce is the leading customer relationship management (CRM) platform in the world, it is not an Enterprise Resource Management (ERP) system.
Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app.