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Microsoft 365 Certified: Exchange Online Support Engineer Specialty - Exam MS-220

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Enroll in the 3-day Microsoft 365 Certified Exchange Online Support Engineer course training course recognized by Microsoft to study utilized by Multisoft Virtual Academy's global subject matter experts. In this course, you will discover, examine, and repair issues with hybrid Exchange settings, Microsoft Exchange Online, and related components, technologies, and services.

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11 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
12 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
18 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
19 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun

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Instructor-led Training Live Online Classes

11 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
12 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
18 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun
19 Jan 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 400

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

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Course Highlights

  • Duration: 24 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Recorded Sessions
  • Lifetime e-Learning Access
  • Free Online Assessments
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Ms Exchange Online Support Engineer Specialty Training Course Overview

This course teaches you how to address a wide range of issues that could occur in Microsoft Exchange Online-using enterprises. You will learn how to troubleshoot a variety of Microsoft Exchange Online issues in this course, including mail flow, compliance, recipient issues, and hybrid cloud/on-premises installations. Acquiring the Exchange Online Support Engineer Specialty certification verifies that one has the knowledge and skills necessary to recognize, analyze, and fix problems with Microsoft Exchange Online, hybrid Exchange settings, and other associated components, technologies, and services. In order to pass this exam, candidates must be able to recognize, troubleshoot, and fix problems with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services. To fully grasp any concerns, candidates consult with consumers and other stakeholders. They converse with supervisors and colleagues who use other relevant technology. The Exchange PowerShell module and PowerShell should be familiar to candidates. Additionally, the support engineer should have extensive knowledge of setting up, maintaining, and troubleshooting Microsoft Exchange Online environments.

In Multisoft Virtual Academy, candidates get one-on-one and corporate training by global subject matter experts of Microsoft 365 Certified Exchange Online Support Engineer course. In Microsoft 365 Certified Exchange Online Support Engineer course, a team of professionals guide candidates to gain hands-on experience through real-world assignments and projects which will help candidates to advance their skills. Once candidates enroll for themselves for Multisoft Virtual Academy’s Microsoft 365 Certified Exchange Online Support Engineer course then will be getting lifetime access to the online learning environment, digital course materials, round-the-clock after-training support, and video recordings, and once the complete the course successfully candidates will earn globally recognized certificate. 

Ms Exchange Online Support Engineer Specialty Training Course Content

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 Module 1: Troubleshoot mail flow issues (20–25%)

  • Troubleshoot Exchange Online mail flow issues
  • Troubleshoot mail flow issues with external systems
  • Troubleshoot other mail flow issues
  • Troubleshoot issues reported by Microsoft Defender for Office 365
  • Troubleshoot Exchange Online mail flow issues
  • Troubleshoot mail flow issues with external systems
  • Troubleshoot other mail flow issues
  • Troubleshoot issues reported by Microsoft Defender for Office 365

 Module 2: Troubleshoot compliance and retention issues (25–30%)

  • Troubleshoot compliance issues
  • Troubleshoot retention issues
  • Troubleshoot Office Message Encryption (OME) and S/Mime issues
  • Troubleshoot mailbox auditing Issues
  • Troubleshoot journaling
  • Troubleshoot compliance issues
  • Troubleshoot retention issues
  • Troubleshoot Office Message Encryption (OME) and S/Mime issues
  • Troubleshoot mailbox auditing Issues
  • Troubleshoot journaling

 Module 3: Troubleshoot mail client issues (20–25%)

  • Troubleshoot connectivity and authentication issues
  • Troubleshoot calendaring Issues
  • Troubleshoot calendar sharing issues
  • Troubleshoot issues with mobile devices
  • Troubleshoot connectivity and authentication issues
  • Troubleshoot calendaring Issues
  • Troubleshoot calendar sharing issues
  • Troubleshoot issues with mobile devices

 Module 4: Troubleshoot Exchange Online configuration issues (15–20%)

  • Troubleshoot provisioning issues
  • Troubleshoot recipient issues
  • Troubleshoot org-wide settings
  • Troubleshoot public folder Issues
  • Troubleshoot provisioning issues
  • Troubleshoot recipient issues
  • Troubleshoot org-wide settings
  • Troubleshoot public folder Issues

 Module 5: Troubleshoot hybrid and migration issues (10–15%)

  • Troubleshoot hybrid configuration issues
  • Troubleshoot migration issues
  • Troubleshoot hybrid configuration issues
  • Troubleshoot migration issues

Ms Exchange Online Support Engineer Specialty Training Course Prerequisite

  • The Exchange PowerShell module and PowerShell should be familiar to candidates.
  • Candidates should have a lot of practical knowledge of setting up, maintaining, and fixing Microsoft Exchange Online environments.

Target Audience

  • System administrators and support engineers would benefit the most from this course.

Ms Exchange Online Support Engineer Specialty Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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Ms Exchange Online Support Engineer Specialty Training FAQ's

Exams for Microsoft certifications are frequently extremely difficult. In general, taking them is not particularly enjoyable. The questions on the tests are minute, and even those with years of expertise find them difficult to respond to. They are fairly difficult to guess at because every question is a trick question.

While Microsoft Exchange Online is entirely cloud-based, Microsoft Exchange Server is built on specialized physical or virtual servers that need a lot of upkeep. Employee access to Microsoft Exchange Server requires both server licenses and client access licenses.

  • Not everyone should subscribe. One-time expenses are not required, but you must make payments each month.
  • Problems with customized systems' compatibility.
  • Constant updates imply ongoing modifications.
  • Only 20% of the capability is typically used.
  • The software is not yours.

The strength and adaptability that servers offer may be used to the advantage of any organization, but selecting the right server hardware can be challenging. The three main server configurations of today are racks, blades, and mainframes.

One of the most widely used web servers worldwide is Apache HTTP Server. According to W3Techs and Netcraft, Apache has a market share of 31.2% and 22.6%, respectively, as of September 2022.

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