| 11 Apr 2026 | 48 | 06:00 PM - 10:00 AM | Sat, Sun | |
| 12 Apr 2026 | 48 | 06:00 PM - 10:00 AM | Sat, Sun | |
| 18 Apr 2026 | 48 | 06:00 PM - 10:00 AM | Sat, Sun | |
| 19 Apr 2026 | 48 | 06:00 PM - 10:00 AM | Sat, Sun |
Course Price At
Secure Transaction
Microsoft Dynamics 365 for Customer Service is a cloud-based business application platform that helps organizations to maximize brand loyalty, improve the value they are providing to clients, and differentiate their brand. Businesses, big or small, that implement this solution are able to provide world-class customer service and strengthen customer loyalty. Microsoft conducts Dynamics 365 exams to validate professionals’ skills and knowledge of this promising business solution. Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training teaches new skills that prepare professionals for their career and lay the foundation for success on the certification exam. Once certified, professionals become qualified to build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.
Multisoft Virtual Academy, which is a renowned training organization and an authorized learning partner of Microsoft, offers a consolidated Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training program to professionals who want to build a career as Dynamics 365 Customer Engagement Functional Consultant. This certification boosts professionals’ careers by demonstrating their expertise in Dynamics 365 for Customer Service and validating their proficiency as a functional consultant in customer service. Professionals who go through this online training program learn to assist businesses in delivering top-notch customer service, and hence are highly valued by employers.
Participants must have a general knowledge of Microsoft Windows and Microsoft Office.
Build strong Microsoft Dynamics 365 Customer Service Function Consultant Associate skills under expert trainers with 13+ years of industry experience, focusing on real-time project handling, integrations, and financial system implementations.
Our Microsoft Dynamics 365 Customer Service Function Consultant Associate trainers bring over 13+ years of hands-on industry experience.
Our Microsoft Dynamics 365 Customer Service Function Consultant Associate trainers have trained over 3350+ students in real-world cloud courses
Gain practical knowledge through live projects guided by industry-certified trainers.
Experience practical training through real-world scenarios, case studies & industry assignments.
Get expert guidance to prepare, practice, and successfully clear certification exams.
Ability to tailor course content based on learner requirements and industry needs.
✔Build strong fundamentals through a structured curriculum aligned with real-world project requirements and current industry standards.
✔ Develop job-ready skills by working on real-time projects, case studies, and practical assignments using Primavera P6 tools.
✔ Create a strong professional profile with optimized resume, project showcase, and skills presentation aligned with industry expectations.
✔ Gain practical understanding of project workflows, planning strategies, and execution approaches used across real industry environments.
✔ Validate your expertise with a globally recognized certification that enhances credibility and improves your professional career opportunities.
✔ Unlock better career opportunities by gaining in-demand skills that align with evolving industry trends and global job requirements.