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MB-240: Microsoft Dynamics 365 for Field Service Associate Certification Online Training

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Unlock your potential with MB-240 Microsoft Dynamics 365 for Field Service Associate training at Multisoft Virtual Academy. Gain the expertise to streamline field service operations, deliver exceptional customer experiences, and boost your career prospects. Join our online courses led by industry experts today!

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Instructor-led Training Live Online Classes

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	06 Jul 2025	24	06:00 PM - 09:00 PM	Sat, Sun

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Instructor-led Training Live Online Classes

	06 Jul 2025	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 490

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

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Course Highlights

Duration: 24 Hrs.
Subject Matter Expert
After Training Support
Lifetime e-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

Microsoft Dynamics 365 Field Service Training Course Syllabus

Curriculum Designed by Experts

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MB-240 Microsoft Dynamics 365 for Field Service Associate training at Multisoft Virtual Academy offers a comprehensive learning experience for individuals aspiring to excel in field service management. This training equips participants with the skills and knowledge needed to effectively leverage the capabilities of Microsoft Dynamics 365 for Field Service. Through expert-led online courses, learners will explore a range of topics, including field service implementation, resource scheduling, work order management, customer engagement, and mobile solutions. Practical demonstrations and hands-on exercises are integrated into the curriculum to provide a holistic understanding of the Dynamics 365 platform.

By completing this training, participants will be well-prepared to streamline field service operations, enhance customer experiences, and optimize workforce management. Whether you are an aspiring field

service professional or looking to advance your career in this domain, MB-240 training at Multisoft Virtual Academy offers the expertise and certification necessary to thrive in the dynamic world of field service management. Join us today and embark on a journey towards career growth and success.

MB-240 Microsoft Dynamics 365 for Field Service Associate training is a specialized program designed to educate professionals in effectively using Microsoft Dynamics 365 for Field Service. It covers scheduling, resource management, customer engagement, and service optimization. Successful completion leads to certification, validating expertise in field service management using Dynamics 365.

Configure general settings
Configure product and service pricing
Configure bookable resources
Integrate other tools with Field Service

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· Describe the work order lifecycle
· Create and manage work orders
· Manage incidents

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· Scheduling Options
· Implement the Schedule Board
· Implement the Schedule Assistant
· Configure Resource Scheduling Optimization (RSO)
· Configure Universal Resource Scheduling

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· Install and configure the mobile app
· Manage mobile projects

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· Manage inventory
· Manage purchasing and product returns

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· Create and manage agreements
· Manage customer assets

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Microsoft Dynamics 365 Field Service Training Description

The objectives of the Microsoft Dynamics 365 for Field Service Associate training are as follows:

Provide participants with a comprehensive understanding of Microsoft Dynamics 365 for Field Service.
Develop practical skills in field service management, including scheduling, resource optimization, and customer engagement.
Prepare participants for the Microsoft Dynamics 365 for Field Service Associate certification exam.
Enable learners to apply their knowledge to real-world field service scenarios.
Equip participants with the tools and techniques to enhance the efficiency of field service operations.

IT Professionals
Field Service Managers
Customer Service Representatives
System Administrators
Business Analysts
Service Technicians

The prerequisites for MB-240 Microsoft Dynamics 365 for Field Service Associate training include:

· Basic understanding of Microsoft Dynamics 365 fundamentals.
· Familiarity with field service management concepts and terminology.
· Knowledge of customer service processes.
· Basic computer literacy and proficiency in using software applications.

Microsoft Dynamics 365 Field Service Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

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Microsoft Dynamics 365 Field Service Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

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Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

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Microsoft Dynamics 365 Field Service Training FAQ's

Prerequisites include a basic understanding of Microsoft Dynamics 365 fundamentals and familiarity with field service management concepts.

Yes, MB-240 training programs include hands-on exercises and simulations to provide practical experience.

Yes, Multisoft Virtual Academy offer online and self-paced options for MB-240 training.

Yes, Microsoft Dynamics 365 certifications by Multisoft Virtual Academy are recognized and respected worldwide, making it valuable for professionals in various regions.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206