81066AE: Introduction to Microsoft Dynamics 365 Training Certification Course

The Introduction to Microsoft Dynamics 365 online training offered by Multisoft Virtual Academy assures the candidates to help them in understanding the use of the software in dealing with the marketing and sales issues. Through this course the candidates would gain acquaintance on the navigating through various client types, exploring the case types, monitoring the activities and data in Outlook, and a lot more that proves to be helpful in dealing with the issues related to the sales and marketing.

The qualified trainers of Multisoft Virtual Academy introduce the candidates with terms, concepts and components that make up the Microsoft Dynamics 365 system. Moreover, this course gives an overview to the candidates to build customer engagement strategy for the benefit of the organizations along with setting up accounts, contacts and activities, using the sales, customer service, and marketing processes within Microsoft Dynamics 365 and the features and functionalities related to Operations as well.