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81066AE: Introduction to Microsoft Dynamics 365 Online Training

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The Introduction to Microsoft Dynamics 365 online training offered by Multisoft Virtual Academy assures the candidates to help them in understanding the use of the software in dealing with the marketing and sales issues. Through this course the candidates would gain acquaintance on the navigating through various client types, exploring the case types, monitoring the activities and data in Outlook, and a lot more that proves to be helpful in dealing with the issues related to the sales and marketing.

The qualified trainers of Multisoft Virtual Academy introduce the candidates with terms, concepts and components that make up the Microsoft Dynamics 365 system. Moreover, this course gives an overview to the candidates to build customer engagement strategy for the benefit of the organizations along with setting up accounts, contacts and activities, using the sales, customer service, and marketing processes within Microsoft Dynamics 365 and the features and functionalities related to Operations as well.

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Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
25 Jun 2022 24 06:00 PM - 09:00 PM Sat, Sun
09 Jul 2022 24 06:00 PM - 09:00 PM Sat, Sun
23 Jul 2022 24 06:00 PM - 09:00 PM Sat, Sun
06 Aug 2022 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 290

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Schedule does not suit you?

Want to take one-on-one training?

Instructor-Led Online Training

  • 24 Hrs Training
  • Training Certificate
  • Learning Access
  • Experienced Trainer
  • Recorded Session Videos

Course Price At

$ 290

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Introduction to Microsoft Dynamics 365 Course Overview

The Introduction to Microsoft Dynamics 365 online training offered by Multisoft Virtual Academy assures the candidates to help them in understanding the use of the software in dealing with the marketing and sales issues. Through this course the candidates would gain acquaintance on the navigating through various client types, exploring the case types, monitoring the activities and data in Outlook, and a lot more that proves to be helpful in dealing with the issues related to the sales and marketing.

The qualified trainers of Multisoft Virtual Academy introduce the candidates with terms, concepts and components that make up the Microsoft Dynamics 365 system. Moreover, this course gives an overview to the candidates to build customer engagement strategy for the benefit of the organizations along with setting up accounts, contacts and activities, using the sales, customer service, and marketing processes within Microsoft Dynamics 365 and the features and functionalities related to Operations as well.

Introduction to Microsoft Dynamics 365 Course Content

  • Dynamics 365 CRM Overview
  • Navigating Dynamics 365 Sales, Customer Service, and Marketing
  • Sales Management
  • Customer Service
  • Marketing
  • Overview of Operations

Target Audience

  • Application Consultants
  • Technology Consultant
  • Marketing/Sales/Pre-Sales Executives

Introduction to Microsoft Dynamics 365 course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
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