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ACP-400 Jira Service Desk Administration Online Training

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Jira is a powerful work management tool that is designed for all kinds of use cases, from requirements and test case management to agile software development. It helps teams to plan, assign, track, report, and manage work. The four products built on the Jira platform are Jira Software, Jira Service Desk, Jira Ops, and Jira Core. Jira Service Desk is a software program that is used by IT teams to stay in loop with developers, deliver a better service experience, and get started with preconfigured IT and customer service templates, etc. Jira Service Desk Administrators are the ones who manage, customize, and configure Jira Service Desk from within the Jira user interface. Jira Service Desk Administration certification is an industry-recognized credential that validates professionals’ proficiency in setting up and optimizing Jira Service Desk for any service management team.

ACP-400 Jira Service Desk Administration online training program aims at helping professionals, who own experience in administering Jira Service Desk Server, learn how to take advantage of Atlassian resources and community to help their team implement best practices. At Multisoft, the training sessions are conducted by experienced instructors who not only focus on conceptual knowledge of the subject but also help participants gain practical experience on the platform. They provide participants with a deeper knowledge of the features and functionality of JIRA Service Desk and how to benefit from seeing JIRA Software in action with real world settings and examples.

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Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
09 Jul 2022 8 06:00 PM - 09:00 PM Sat, Sun
23 Jul 2022 8 06:00 PM - 09:00 PM Sat, Sun
06 Aug 2022 8 06:00 PM - 09:00 PM Sat, Sun
20 Aug 2022 8 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 390

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Want to take one-on-one training?

Instructor-Led Online Training

  • 8 Hrs. Instructor-led Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Course Price At

$ 390

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ACP-400 Jira Service Desk Administration Course Overview

Jira is a powerful work management tool that is designed for all kinds of use cases, from requirements and test case management to agile software development. It helps teams to plan, assign, track, report, and manage work. The four products built on the Jira platform are Jira Software, Jira Service Desk, Jira Ops, and Jira Core. Jira Service Desk is a software program that is used by IT teams to stay in loop with developers, deliver a better service experience, and get started with preconfigured IT and customer service templates, etc. Jira Service Desk Administrators are the ones who manage, customize, and configure Jira Service Desk from within the Jira user interface. Jira Service Desk Administration certification is an industry-recognized credential that validates professionals’ proficiency in setting up and optimizing Jira Service Desk for any service management team.

ACP-400 Jira Service Desk Administration online training program aims at helping professionals, who own experience in administering Jira Service Desk Server, learn how to take advantage of Atlassian resources and community to help their team implement best practices. At Multisoft, the training sessions are conducted by experienced instructors who not only focus on conceptual knowledge of the subject but also help participants gain practical experience on the platform. They provide participants with a deeper knowledge of the features and functionality of JIRA Service Desk and how to benefit from seeing JIRA Software in action with real world settings and examples.

ACP-400 Jira Service Desk Administration Course Content

  • JIRA Concepts Overview
  • Users, Groups and Access
  • The Simpler Schemes
  • Fields
  • Screens
  • Service Desk Management
  • Service Desk Workflows

ACP-400 Jira Service Desk Administration Course Prerequisite

  • There are no prerequisites for the ACP-400 Jira Service Desk Administration online training.

Target Audience

  • JIRA Application Administrators and those with the responsibility to define projects and configurations (not service desk leads). 

 

ACP-400 Jira Service Desk Administration course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
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