ACP-400 Jira Service Desk Administration Online Training

Jira is a powerful work management tool that is designed for all kinds of use cases, from requirements and test case management to agile software development. It helps teams to plan, assign, track, report, and manage work. The four products built on the Jira platform are Jira Software, Jira Service Desk, Jira Ops, and Jira Core. Jira Service Desk is a software program that is used by IT teams to stay in loop with developers, deliver a better service experience, and get started with preconfigured IT and customer service templates, etc. Jira Service Desk Administrators are the ones who manage, customize, and configure Jira Service Desk from within the Jira user interface. Jira Service Desk Administration certification is an industry-recognized credential that validates professionals’ proficiency in setting up and optimizing Jira Service Desk for any service management team.

ACP-400 Jira Service Desk Administration online training program aims at helping professionals, who own experience in administering Jira Service Desk Server, learn how to take advantage of Atlassian resources and community to help their team implement best practices. At Multisoft, the training sessions are conducted by experienced instructors who not only focus on conceptual knowledge of the subject but also help participants gain practical experience on the platform. They provide participants with a deeper knowledge of the features and functionality of JIRA Service Desk and how to benefit from seeing JIRA Software in action with real world settings and examples.