ITIL® Intermediate Service Design (SD) Training

ITIL® Intermediate Service Design (SD) Training Certification Course

The ITIL® Service Lifecycle training certification course of the ITIL Intermediate level comprises of Service Design (SD) module as one of its qualifications. Multisoft Virtual Academy offers online training for this module that helps candidates to establish expertise in the design of IT services, processes service management.

Online Classroom Training

23 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun
24 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun
30 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun
01 Dec 2024	16	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 425

Enroll Now

Secure Transaction

Self-Paced Learning

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 425

Enroll Now

Secure Transaction

Corporate Training

Talk to our training advisor

Name*

Email ID*

Company Name*

Phone Number*

Query*

Target Audience

ITIL Intermediate Service Design (SD) Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Zoom-in

GET A SAMPLE CERTIFICATE

ITIL Intermediate Service Design (SD) Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

Lifetime Access

Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

Like what you hear from our learners?

Take the first step!

Drop us Query

Enroll Now Or, Learn More

ITIL Intermediate Service Design (SD) Training FAQ's

Following ITIL^® Foundation, ITIL^® Intermediate level qualification is the next stage in the ITIL^® Scheme. The Intermediate level is composed of an integrated structure with each module providing a different focus on IT Service Management. Split into 2 areas - ITIL^® Service Lifecycle (5 Modules, 3 ITIL^® Credits each) and ITIL^® Service Capability (4 Modules, 4 ITIL^® Credits each), the Intermediate modules go into more detail than the Foundation level. A minimum of 22 credits are required to aim for the ITIL^® Expert certification, i.e. the next stage after Intermediate.

ITIL^® takes a Lifecycle approach to provide best practice guidance to the IT Service Management. There are basically five stages in the ITIL^® Service Lifecycle: • Service Strategy (SS) • Service Design (SD) • Service Transition (ST) • Service Operation (SO) • Continual Service Improvement (CSI)

To prepare for ITIL^® Intermediate Certification, participants must meet the following requirements: • Attended training from an Accredited Training Organization (ATO) such as Multisoft Virtual Academy • Hold the ITIL^® 2011 Foundation Certificate or the ITIL^® v2 Foundation plus Bridge certificate • 2-4 years of professional working experience in IT Service Management is highly desirable

Holding the ITIL® Foundation Certificate is mandatory for taking the ITIL® Intermediate Service Design Exam. You can achieve both the certifications (Foundation and Intermediate) by registering with Multisoft Virtual Academy. Write to us at info@multisoftvirtualacademy.com

An IT professional, who is directly or indirectly involved in ITSM can gain value from ITIL® Intermediate: • Individuals who have attained the ITIL® Foundation Certificate and wish to advance and specialize in specific service management areas • CIOs, CTOs, Managers, Supervisory Staff, Team Leaders, Designers, Architects, Planners, IT Consultants, IT Audit Managers, IT Security Managers and ITSM Trainers. • IT professionals in an organization who have adopted ITIL® and need to be informed about on-going service improvement programs. Read on ITIL® Certification: Key for Professional Growth in IT to know how ITIL® benefits professionals globally.

Common ITSM Issues	Aligned Course
Misalignment Between IT and Business	Service Strategy or Service Offerings & Agreements
IT is Considered Poor Value for Money	Depends on the source of issue – Service Offerings & Agreements
Over-focus on Functionality	Service Design or Planning Protection & Optimization
Poor Change Management	Service Transition or Release Control & Validation
Too Many Incidents and Problems	Service Operation or Operational Support & Analysis
Problems using External Suppliers	Service Design or Planning Protection & Optimization

On the basis of an individual's role, responsibilities and career aspirations, some modules will be more essential than others. For instance, the Service Strategy Lifecycle module will be essential for a Portfolio Manager owing to its grounding in Service Strategy & Portfolio Management. Additionally, both lifecycle and capabilities streams have different target audiences, despite an overlap of content. Please write to us at info@multisoftvirtualacademy.com to know which module is the most relevant for you.

ITIL^® Service Design is one of the modules to qualify within the ITIL^® Service Lifecycle work stream. The prime focus of the module is laid on architectures, processes, policies, and documentation that aid the candidates to meet the requirement of organizations or programmes.

The major objective of Service Design can be explained as: The design of appropriate and innovative IT services, including their architectures, processes, policies and documentation, to meet current and future agreed business requirements.

There are five individual aspects of Service Design. • New or changed services • Service management systems and tools, especially the service portfolio, including the service catalogue • Technology architecture and management systems • The processes required • Measurement methods and metrics

The processes on which Service Design relies are: • Service level management • Capacity management • Availability management • IT service continuity management • Information security management • Service catalogue management • Supplier management Visit the official website of Axelos to get the details about all processes and activities of ITIL® Service Design.

• Value to the organization of Service Design • Agreeing service targets across the whole organization, ensuring critical business processes receive most attention • Measuring IT quality in these business terms, reporting what is relevant to users (e.g. customer satisfaction, business value) • Appropriate mapping of the IT infrastructure to the business processes • Providing end to end business focused performance monitoring and measurement • Periodic reporting against targets • Reduced Total Cost of Ownership (TCO) • Improved quality of service • Improved consistency of service • Easier implementation of new or changed services • Improved service alignment • More effective service performance • Improved IT governance • More effective service management and IT process • Improved information and decision making

There are a lot of misconceptions about ITIL®. Read on ITIL® Myths & Misconceptions to know the real essence of ITIL® for a professional and an organization.

The Service Strategy (SS) publication has undergone the highest amount of change, compared to the other four publications. The concepts themselves are basically the same but are now enhanced with more examples and have been reorganized to some degree. However, the corresponding syllabus still focuses on the key principles of the SS lifecycle stage.

For ITIL^® Intermediate Certification, there is a closed-book multiple choice exam comprising 8 questions. The candidate gets 90 minutes to complete the exam. To pass the exam, one needs to score 28 points (70%) or more. Each question has four answer choices. Candidates who select the closest answer are awarded the highest points, i.e. 5. Those choosing the second best will get 3 points and for the third best answer chosen, 1 point is awarded. No points are credited if the candidate chooses the last best answer.

ITIL^® certification stands as a quality seal for IT Professionals. If you are ITIL^® Foundation Certified, you need to mandatorily appear for Intermediate and Expert level examinations before nailing the certification for ITIL^® Master.

ITIL^® qualifications never expire and are not valid for any defined period.

ITIL^® 2011 is an update, not a new version. Updates to the publication are designed to: • Address suggestions for change made by the training community to make ITIL^® easier to teach • Resolve errors and inconsistencies in text, diagrams, both in content and presentations • Improve the publications by addressing issues raised in the Change Control Log, as analyzed and recommended by the Change Advisory Board (CAB) and approved by the Cabinet Office, part of HM Government. These are largely to do with clarity, consistency, correctness and completeness. For details about Service Strategy publication, refer to AXELOS website.

The most current iteration of the ITIL^® core publications is ITIL^® 2011. The ITIL^® 2011 books replaced ITIL^® v3, originally published in 2007. For this reason, the two versions are sometimes referred as "ITIL^®v3:2007" and "ITIL^® v3:2011". No new content has been introduced in ITIL^® 2011 books; rather improvisation has been made on the existing ones. There has been more consistency across the library with better examples, additional process flows and diagrams. ITIL^® 2011 is the only version of the ITIL^® Foundations Exam that is currently available

Undoubtedly, the updated publications are quite easier to read and understand, having addressed errors and inconsistencies, and issues highlighted in the Change Control Log and by the training community. Abiding by the project's primary objective to respond to users’ feedback and requirements, the updated version ensures an improved product.

Any candidate who is currently preparing to take the examination should take it now and not wait until the update has been published. In accordance with the scope for the update, core ITIL^® principles and process areas will not change significantly, so candidates’ understanding of the ITIL^® principles will be the same regardless of when they take the exam.

Multisoft Virtual Academy works on providing you summary of updates about courses that you prefer to study. Simply register and get in touch with our expert Program Managers, who entertain all your queries; thereby, delivering best solutions at your time, your place, your pace.

As part of the training program for ITIL^® Intermediate, participants are credited with the below learning benefits. Candidates will be able to understand the: Key principles and models of ITIL^® 2011 • Service Lifecycle Approach • Purpose, objective and scope of Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement • Generic concepts in ITIL^® 2011 • Best practices of IT Service Management • Processes, roles and functions in ITIL^® 2011

Assessments, mock tests, assignments and multiple practice questions are available in the data bank to ensure that our students ace in the very first exam attempt. Project your level of knowledge and areas of improvement. These mock tests are time-based that are available on the Learning Management System (LMS). At the end of each test, the LMS provides students with the correct answers and their explanations. Moreover, a detailed report shows the complete analysis of your proficiency and areas of development.

Multisoft's ITIL^® Intermediate Online Training program includes the below learning elements: • 16 hours Instructor-led Online Training • Mock Tests • 24x7 E-Learning Access • Certified Trainer • Exam Preparation Tips • ITIL^® Intermediate Certification from AXELOS^®* *Certification will be for the ITIL^® Intermediate module the candidate registers for.

ITIL® is an individual qualification. You can get your professionals trained online, for ITIL® Foundation or ITIL® Intermediate Certification Exam, with Multisoft Virtual Academy that is an AXELOS Accredited Training Organization (ATO).

Multisoft Virtual Academy is a 360° learning solution that is a boon to learning enthusiasts in the modern world. The academy is visualized as a large basket of technologies where all the elements of learning are put together; however leverage to define the process is in the user’s hands, according to his/ her convenience. Moreover, the LMS (Learning Management System) provided by Multisoft Virtual Academy is its USP that makes it stand out among others. Not to forget, Multisoft has the Authorized Training Partnership with leading organizations, including Microsoft®, Oracle®, Cisco®, Intel, Red Hat, PMI®, IIBA®, Siemens, ISTQB®, PTC, Bentley and many more. Some of the salient features of Multisoft’s online training are: • Live Instructor-led Online Learning • Experienced and Certified Trainers • Collaborative Platform • 24/7 E-Learning • Assessments & Mock Tests • Score Analysis • Endless Choices • Corporate Solutions & On-Demand Training Read our testimonials to know why students prefer us.

With Multisoft’s 24*7 self-paced learning program, you can have 24/7 access to the E-Learning content on our website once you enroll with us for a course by paying the course fee. For further details, please write to us @ info@multisoftvirtualacademy.com. I am not able to access Multisoft’s Online Training course.

Yes! We do provide a course completion certificate after you successfully complete the training program from Multisoft Virtual Academy.

You can opt for our Instructor-led Live Online Training Sessions and get your access to an interactive communication platform that complements our expert trainers’ skills by providing them intuitive tools to share documents, videos, applications and desktop in real time. Individuals who are looking for undivided attention from our experts can opt for our One-on-One Mentorship program. For complete details, please visit us or write to us @ info@multisoftvirtualacademy.com.

Yes, the trainer at Multisoft Virtual Academy possesses an extensive corporate experience in driving business transformation activities and system improvements. With more than 20 years of experience in IT Service Management, our Expert chose to move to education to help professionals in becoming competent. For more details, please visit.

Multisoft is an AXELOS® Accredited Training Organization. After completing the ITIL® Intermediate Service Design Training, candidates are eligible to appear for the Service Design Examination by AXELOS, Global Partner Programme.

Multisoft Virtual Academy’s training cost for ITIL® Intermediate includes the certification fee. After the completion of the training, Multisoft schedules the certification exam with PEOPLECERT®, which is the authorized examination institute for ITIL® exams. Our pass rate for ITIL® exams has been 100% consistently. In addition, participants are provided with the ITIL® Intermediate Training Certificate from Multisoft. For more details, please send us your query @ info@multisoftvirtualacademy.com

Yes. This is because MVA programs are online and you never have to actually travel or sit as in a conventional classroom training program. Moreover, you can schedule your learning as per your convenience. Multisoft’s 360° learning solution and a 24*7 E-Learning center provide you with relevant course material for nailing certification exams in an easier way.

If you wish to reserve your seat in any of Multisoft's Online Training Programs, just click on the Enroll button that directs you to our online banking payment gateway. You may even contact our Program Managers and send us your query at info@multisoftvirtualacademy.com for specific details.

Related Courses

Register Your Interest

Phone Number

What Attendees Are Saying

" Great experience of learning R .Thank you Abhay for starting the course from scratch and explaining everything with patience."

- Apoorva Mishra

" It's a very nice experience to have GoLang training with Gaurav Gupta. The course material and the way of guiding us is very good."

- Mukteshwar Pandey

"Training sessions were very useful with practical example and it was overall a great learning experience. Thank you Multisoft."

- Faheem Khan

"It has been a very great experience with Diwakar. Training was extremely helpful. A very big thanks to you. Thank you Multisoft."

- Roopali Garg

"Agile Training session were very useful. Especially the way of teaching and the practice session. Thank you Multisoft Virtual Academy"

- Sruthi kruthi

"Great learning and experience on Golang training by Gaurav Gupta, cover all the topics and demonstrate the implementation."

- Gourav Prajapati

"Attended a virtual training 'Data Modelling with Python'. It was a great learning experience and was able to learn a lot of new concepts."

- Vyom Kharbanda

"Training sessions were very useful. Especially the demo shown during the practical sessions made our hands on training easier."

- Jupiter Jones

"VBA training provided by Naveen Mishra was very good and useful. He has in-depth knowledge of his subject. Thankyou Multisoft"

- Atif Ali Khan

Our Corporate Clients

View More Clients

Select Training Schedule and fill Details

ITIL® Intermediate Service Design (SD) Training Certification Course

Start Date	No. of Hrs	Time (IST)	Day	Price
23 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun	$ 425
24 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun	$ 425
30 Nov 2024	16	06:00 PM - 09:00 PM	Sat, Sun	$ 425
01 Dec 2024	16	06:00 PM - 09:00 PM	Sat, Sun	$ 425

Please confirm your details

Preferred batch start date*

Name*

Email*

Number*

Name*

Email*

Number*

Name*

Email*

Number*

Name*

Email*

Number*

Avail This Offer Today!

Name*

Email ID*

Phone Number*

Email ID to receive video link*

Mobile Number*

Name*

Email*

Number*

Reshape Your Career!

Name*

Email ID*

Phone Number*

Let's Get Started

Your Email *

Password *

Remember me

Forgot password ?

Name *

Email *

Number *

Password *

+91 8130666206

Available 24x7 for your queries

For Career Assistance :

+91 8130666206

ITIL® Intermediate Service Design (SD) Training Certification Course

Ready to Up-Skill yourself !

Instructor-led Training Live Online Classes

Suitable batches for you

$ 425

Talk to our training advisor

Instructor-led Training Live Online Classes

Online Classroom Training

$ 425

Self-Paced Learning

$ 425

Corporate Training

Talk to our training advisor

Course Highlights

ITIL Intermediate Service Design (SD) Training Course Overview

ITIL Intermediate Service Design (SD) Training Course Content

ITIL Intermediate Service Design (SD) Training Course Prerequisite

Target Audience

ITIL Intermediate Service Design (SD) Training Certification

Who provides the training certificate?

What is the validity of the certificate?

How to enroll for training programs from Multisoft Virtual Academy?

Who delivers the training program?

How can Multisoft Virtual Academy training certificate help you?

ITIL Intermediate Service Design (SD) Corporate Training Certification

Interactive Virtual Training

Lifetime Access

24x7 Assistance

Hands on Experience

Globally Recognized Certificate

Take the first step!

ITIL Intermediate Service Design (SD) Training FAQ's

What is ITIL® Intermediate?

What is ITIL® Service Lifecycle and what are its different stages?

What are ITIL® Intermediate prerequisites?

What if I don’t have ITIL® Foundation Certificate?

Who all can attain ITIL® Intermediate Certification?

Which Intermediate Modules relate to which common ITSM issues?

Which ITIL® Intermediate Module should I choose?

What is ITIL® Service Design?

What are the objectives of ITIL® Service Design?

What are the different aspects of ITIL® Service Design?

What are the various ITIL® Service Design processes?

What is the scope of ITIL® Service Design for an organization?

Are there any risks of implementing ITIL®?

Which ITIL® qualification has changed the most?

What is the ITIL® Intermediate examination format?

I am ITIL® Foundation Certified. Are there any other qualification levels I need to crack for being an ITIL® Master?

How long are the ITIL® qualifications valid for?

Is ITIL® 2011 an update or an entirely new version?

What is the difference between ITIL® v3 and ITIL® 2011?

Will the ITIL® 2011 update benefit the end user?

Should I take the ITIL® Foundation and ITIL® Intermediate exam now or should I wait until more changes are beings published in 2011 version?

How can I keep myself up-to-date with all ITIL® developments?

What learning benefits can I get from Multisoft Virtual Academy's ITIL® Intermediate Training Program?

How can I check that I am well-prepared and set to nail the ITIL® Intermediate Certification Exam?

What learning elements are included in ITIL® Intermediate course?

Can my company be ITIL® certified?

Why you should choose Multisoft Virtual Academy for my Online Training Program?

Where and how can I access the E-Learning content? Are there any limitations?

Do you provide any course completion certificate?

I am a working professional and none of the batch timings are suitable for me. Can Multisoft be of some help?

Is the trainer certified?

How would ITIL® training from Multisoft help me?

Will Multisoft provide me with ITIL® Intermediate Certification?

Can I register for programs if I am an international student?

What are the payment options?

Related Courses

ITIL 4 Specialist: CDS

ITIL 4 Specialist: CDS

ITIL 4 Specialist: DSV

ITIL 4 Specialist: DSV

ITIL® 4 Strategist: Direct, Plan and Improve Online Training

ITIL® 4 Strategist: Direct, Plan and Improve Online Training

ITIL® 4 Foundation

ITIL® 4 Foundation

TOGAF Training

TOGAF Training

ITIL® CSI

ITIL® CSI

ITIL^® CSI

ITIL^® CSI

ITIL^® SO

ITIL^® SO

ITIL^® ST

ITIL^® ST

ITIL^® SD

ITIL^® SD

ITIL^® SS

ITIL^® SS

ITIL^® Foundation

ITIL^® Foundation