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ITIL® Intermediate Service Strategy (SS) Certification Training

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ITIL®, currently in its third version, is one of the world™s most extensively used IT service management frameworks. It defines best practices for the service industry.

ITIL® Service Lifecycle category of the ITIL® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including™ Managing Across the Lifecycle™. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL® Expert and Master levels in IT Service Management.

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Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
09 Jul 2022 16 06:00 PM - 09:00 PM Sat, Sun
23 Jul 2022 16 06:00 PM - 09:00 PM Sat, Sun
06 Aug 2022 16 06:00 PM - 09:00 PM Sat, Sun
20 Aug 2022 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 425

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Instructor-Led Online Training

  • 16 Hrs Training
  • 2 Mock Tests
  • Experienced Trainer
  • Exam Preparation Tips
  • 24x7 e-Learning Access
  • Training Certificate

Course Price At

$ 425

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ITIL Intermediate Service Strategy (SS) Course Overview

ITIL®, currently in its third version, is one of the world™s most extensively used IT service management frameworks. It defines best practices for the service industry.

ITIL® Service Lifecycle category of the ITIL® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including™ Managing Across the Lifecycle™. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL® Expert and Master levels in IT Service Management.

ITIL Intermediate Service Strategy (SS) Course Content

  • Introduction to Service Strategy
  • Service Management as a Practice
  • Service Strategy Principles
  • Service Strategy Processes
  • Governance
  • Organizing for Service Strategy
  • Technology Considerations
  • Implementing Service Strategy
  • Service Strategy Challenges, Critical Success Factors and Risks
  • Exam Preparation

Target Audience

  • Individuals with a certain number of credits from Foundation and Practitioner level of ITIL® qualification scheme
  • Individuals working in areas related to IT management, IT Finance Management, and Supplier Relationship Management
  • Professionals working as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers and ITSM® (IT Service Management) Trainers
  • ITIL® Foundation certified candidates aiming for higher levels in ITIL®

ITIL Intermediate Service Strategy (SS) course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
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