ITIL® Intermediate Service Transition (ST) Training Certification Course

ITIL® framework provides excellent guidelines for IT service management. This permits organizations to manage IT services in a manner so they are aligned to the business needs. The qualifications offered by ITIL® set international benchmarks in terms of quality for IT professionals. Individuals aiming for ITIL® certifications are able to expand their market reach. To make the process easier and faster, Multisoft Virtual Academy provides ITIL® Intermediate Service Transition Training.

The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. This certification equips professionals with the knowledge of process elements, practice components, and management techniques required to build, test and implement services and products.

After undergoing the ITIL® Service Transition training, candidates will be able to:

• Understand and manage changes to IT services aligned with business strategy and customer expectations
• Recognize the responsibility of service transition in flexible change management and improvement of service delivery

The ITIL® Intermediate Service Transition certification provides you with three credits needed to qualify for Managing across the Lifecycle module. There is huge demand for professionals certified in this module, which is increasing at a fast pace across the world. After the successful completion of this training, individuals can aim for the ITIL® Expert and Master level qualifications.

Upon the completion of the training you will be competent in the following:

• Understand the purpose, scope, and objective of the service transition
• Identify the best practices to be followed and measure their effectiveness to ensure the efficiency of service transition
• Determine how it integrates with the other phases of the service lifecycle
• Manage the commitment and communication aspects of service transition among the employees, organizational, and stakeholder
• Define the technical and application management functions interface with service transition